How do I return an item?

Please contact us andrew@smallbatchcigar.com or (323) 301-3399 for more information on returning an item. If you feel something is wrong with the cigars you must contact us within seven (7) days of delivery.

Should you want to return your product that is not damaged or incorrect, please be aware you will be responsible for all shipping charges. Product must be returned in the same condition in which it was shipped (protective packaging, Boveda pack, and quantity.)

Small Batch Cigar reserves the right to refuse returns/refunds if the cigars do not arrive in the same condition they were shipped and/or the request is made outside of the seven (7) day window after delivery.

Our refund/return policy is in compliance with the state of California posted here Cal. Civil Code § 1723.